CHECK IN 3:00 to 5:00 p.m. (June-Aug. 3:00 to 7:00 p.m.) or as soon as your rental property has been cleaned or inspected. Please note the check-in time of 3:00 p.m. may be extended for special cleaning and maintenance. Please call for special instructions on late arrivals.
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CHECK OUT 10:00 a.m. or earlier. back to top

CHECK IN DATE Units rent from SATURDAY to SATURDAY and others from SUNDAY to SUNDAY, June-August. Please note in the unit description the days each unit is rented. For reservations less than a week during June - August, please call 5 days prior to the arrival date. September to May there is a minimum number of nights stay and arrival/departure days may vary for this period depending upon company policy and individual property restrictions.. back to top

LATE ARRIVAL A key will not be made available until a payment is received and we have a valid MasterCard or Visa on file. back to top

RESERVATIONS Reservations accepted 7 days a week.  January-August 9:00am-7:00pm and September-December 9:00am-5:30pm.  A prepayment of one half of the rental rate is required to confirm a reservation. A personal check is the preferred method of prepayment. A valid MasterCard/Visa may also be used for prepayment. Prepayment MUST be received within five (5) business days after making reservation. Please state reservation number, unit and date of occupancy on your advance deposit check. Upon receipt of your deposit, written confirmation will be sent showing the reserved unit, remaining balance, and rental dates. . back to top

BALANCE The total balance of your charges is due at least 30 days prior to arrival date. Balance may be paid by personal check or credit card. Final payment will be posted to your account and confirmation mailed. Any unpaid balance resulting from additional services must be paid at check in with cash, travelers checks or certified funds. No personal checks or credit cards accepted at check-in. back to top

UPON ARRIVAL Please check your unit thoroughly upon arrival. Every effort is made to see that your unit is cleaned and undamaged before your arrival. If this is not the case, please report any discrepancies immediately to our office to insure that the problem is resolved and that you will not be held responsible. back to top

PRICES subject to 5% sales tax and 5% accommodations tax. back to top

RATES Prices are set according to location of house, unit condition, number of bedrooms, and amenities offered with unit. Rates are higher Easter, Memorial Day, July 4th and Labor Day. See our homepage for complete description of seasonal rate changes. back to top

PROCESSING FEE A non refundable processing fee of $35.00 is required on all reservations, in addition to rental charges. The guest is responsible for cleaning unit and premises prior to departure, or for arranging in advance for departure maid service. If the unit is not cleaned, a $150.00 cleaning fee will be charged to the guest account. back to top

SECURITY DEPOSIT No security deposit is required if the guest presents a valid MasterCard or VISA at check-in. If a valid MasterCard or VISA is not presented the guest will be required to pay a $300.00 cash security deposit. If required please allow up to four(4) weeks for return of deposit. back to top

CANCELLATION AND TRANSFER POLICY Confirmed reservations are not transferable. Confirmed reservations may be cancelled by written notice. Upon confirmation, the unit is off the market to anyone else; therefore, the advance deposit will be refunded only if the unit is re-rented at the full rental amount. All refunds are subject to a $50.00 cancellation fee. back to top

GROUPS AND HOUSE PARTIES WARNING-WE RENT TO FAMILIES AND RESPONSIBLE ADULTS ONLY. We do not rent to house parties and/or groups including but not limited to fraternity, high school graduation, spring breakers, or other non family groups to be determined at the sole discretion of Golf Group Vacations. Any violation will result in termination without refund. back to top

OTHER POLICY NO PETS ARE ALLOWED IN ANY UNIT UNLESS OTHERWISE NOTED. FIREWORKS AND GRILLING ON BALCONIES ARE ILLEGAL WITHIN CITY LIMITS. NO PHONE CALLS MAY BE BILLED TO THE HOMEOWNER’S TELEPHONE. Specific policies are on the back page of the Guest Confirmation form which is mailed to the guest upon receipt of deposit and on the guest registration form that requires guest signature upon check-in. MORE THAN THE MAXIMUM OCCUPANCY IN ANY UNIT IS STRICTLY PROHIBITED. back to top

KEYS Pick up and return keys to the designated check-in office. For security reasons and lock change expense, there is a $50.00 charge for each lost or unreturned key. back to top

MESSAGES Messages are delivered only in case of emergency. We provide a 24-hour answering service for emergencies. back to top

PARKING Campers, trailers, boats, and motorcycles are NOT allowed at some locations. Parking is limited to two (2) cars at all condominium locations. If you have any special parking needs, please contact our office. back to top

LINENS No linens furnished... Please arrange for linens in advance. Linens are $20.00 per bed which includes 1 fitted and 1 flat sheet, 2 bath towels, 2 washcloths and 2 pillowcases (except for some package promotions that include linens & tax). Linens will NOT be available upon your arrival if not ordered in advance. If ordered, the linens will be given to you at check-in. Upon departure, leave dirty linens in the soil bag inside of the unit. back to top

DEPARTURE MAID SERVICE Available upon request for an additional cost of $50 for 1 and 2 bedroom units, $85 for 3 & 4 bedroom units, $125 for 5 & 6 bedroom units and $150 for 7 bedrooms or larger units (except for some package promotions that include maid service & tax). back to top

LUXURY UNITS:  At Golf Group Vacations, we've identified a group of luxury units with respect to location, views, furnishings, decor, amenities & overall quality.  Along with the unit comes a luxury service package which includes linens and departure maid service.

EQUIPMENT Units are privately owned and furnished according to owner’s taste. We cannot be held responsible for appliance breakdowns or for changes by owners in furnishings or equipment. We will make all efforts to have service restored as soon as possible. No refunds will be made for mechanical failure. back to top

SOFA SLEEPERS We do NOT recommend sofa sleepers for adult use. For children's use only. back to top

REFRIGERATORS Many refrigerators are left open during cleaning. It can take as long as twelve (12) hours before your food will cool and the refrigerator returns to a medium temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. Please check your refrigerator upon arrival - it should be set at a medium temperature. If the refrigerator is turned to a high setting, the humidity will cause the coils to freeze up, which prevents cool air from reaching the refrigerator compartment while the freezer remains cold. If this should happen, please set the unit to a medium setting and allow time to defrost and stabilize. back to top

KITCHENS All kitchens should be fully equipped for daily meals and serving. The following items should be in each unit to accommodate at least the maximum occupancy: coffee maker, toaster, dishes, glasses, flatware, serving dishes, pots and pans, and cooking utensils. Some homeowner's provide additional kitchen items, however, if needed you may want to consider bringing with you items such as: blender, food processor, extra large or specialty pots and pans, specialty knives and cooking utensils, etc. back to top

ADDITIONAL RENTAL ITEMS Items such as rollaway beds, port-a-cribs, full-size cribs, etc...are available for additional rental fees. Please contact our office or place your order with a front desk clerk upon arrival. The equipment will be delivered to your rental unit. Payment must be made upon delivery. Please note: This service is not a part of Golf Group Vacations and we will not be responsible for item condition or breakdown. back to top

SUGGESTED ITEMS YOU MAY WANT TO BRING:

PLEASE NOTE Property items (such as bedspreads, pillows, chairs, pots and pans, dishes, glasses, silverware, etc.) are NOT to be taken out of the property (to the beach or other properties). back to top

OUR IN-HOUSE MAINTENANCE and HOUSEKEEPING STAFF If you should discover that your unit has not been cleaned or has damages, please report it to us immediately and we will make all efforts to resolve the problems. Check out time is NOT the time to inform us about problems. We cannot issue refunds for mechanical breakdowns or unit cleanliness. Elliott Beach Rentals personnel or representatives shall have the right to enter the property at reasonable hours to make timely repairs or inspections. If a service call is made and entry refused, the renter will be held liable for service call fees. back to top

LOST and FOUND Golf Group Vacations will NOT be responsible for any personal items left in the units. There will be a $10.00 service charge in addition to any mailing charges required if you request us to pick up and mail any items left behind. back to top

LOCKED CLOSETS Many owners have their personal items locked in a closet for their convenience. These areas are not included in any rental. Please do NOT attempt to open these locked closets - they are for HOMEOWNER USE ONLY. If you break into the closet, your guest account will be charged for any repairs as well as missing items. back to top

NOTE In the event that rental unit cannot be occupied or is sold, Golf Group Vacations reserves the right to transfer reservations to a comparable unit or refund advance prepayment. Every effort will be made to contact customer prior to arrival, however, we will not be responsible if customer cannot be contacted. Tenant agrees to pay any difference in rental amount and not hold owner or agent liable for any, consequential or secondary damages. Tenant shall not be entitled to any refund due to unfavorable weather, maintenance problems, area construction, ready departure, or disruption of utility services (including phone and cable), after occupancy. In the event of an ordered evacuation due to hurricane or other storms refund consideration for the prorated amount of time from the ordered evacuation until the area is reopened, will be made following written request of same by tenant to agent.

Golf Group Vacations reserves the right to correct any errors in pricing and description on this web site. back to top

ASK ABOUT NEXT YEAR For no money down, you may tentatively reserve a unit for the next year. Owners have top priority, followed by this years renter. If you have not made a tentative reservation by check-out time, the unit may be reserved by anyone on a first come, first serve basis. Please note confirmation of the tentative reservation is subject to establishment of rates, rental seasons, availability and other factors beyond the control of the agent. back to top

NON SMOKING UNITS AVAILABLE back to top